Privacy Policy

At ArtificialMails.eu, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please discontinue use of our site immediately.

1. Information We Collect

1.1 Personal Data

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and physical address when you contact us, subscribe to our newsletter, or request services
• Communication Data: Messages, inquiries, and other communications you send to us via email, contact forms, or other channels
• Professional Information: Company name, job title, industry, and professional interests when you fill out forms or interact with our content
• Payment Information: Billing address and payment details when you purchase services (processed securely through third-party payment processors)

1.2 Automatically Collected Data

When you visit our website, we automatically collect certain information about your device and your visit, including:

• Device Information: Browser type, operating system, device identifiers, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and search terms used
• Technical Data: IP address, internet service provider, server logs, and other technical infrastructure data
• Location Data: General geographic location inferred from IP address

1.3 Cookies and Similar Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to collect information about your browsing activities. For detailed information about our cookie usage, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI email marketing services and content
• Communication: To respond to your inquiries, send newsletters, and provide customer support
• Personalization: To tailor content recommendations and marketing messages to your interests
• Analytics: To analyze website traffic, user behavior, and content performance for continuous improvement
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Business Operations: To manage our business operations, including accounting, billing, and contract management

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to external parties except in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website and business (hosting, email delivery, analytics, payment processing)
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: When required by law, court order, or governmental authority, or when necessary to protect our rights, safety, or property
• With Your Consent: We may share your information for any other purpose with your explicit consent

4. Cookies and Tracking

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality (session management, security)
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, Ahrefs)
• Marketing Cookies: Used to track visitor activity across websites for advertising purposes
• Functional Cookies: Remember your preferences and settings for improved user experience

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect website functionality. For more information about managing cookies, visit aboutcookies.org.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with firewalls and access controls
• Regular security assessments and vulnerability testing
• Employee training on data protection and security best practices
• Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our security measures.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate personal data
• Erasure: The right to request deletion of your personal data (under certain circumstances)
• Restriction: The right to request restriction of processing of your personal data
• Portability: The right to receive your data in a structured, commonly used format
• Objection: The right to object to processing of your personal data for direct marketing purposes
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at alex@artificialmails.eu. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Service provision and customer support
• Legal and regulatory compliance requirements
• Resolution of disputes and enforcement of agreements
• Business operations and record-keeping

Contact information used for marketing is retained until you unsubscribe. Analytics data is retained for a maximum of 26 months. When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

Third-party services we use include:

• Google Analytics: For website analytics and traffic analysis
• Ahrefs: For SEO analytics and backlink monitoring
• Email Service Providers: For newsletter delivery and transactional emails
• Payment Processors: For processing payments (Stripe, PayPal)
• Social Media Platforms: For sharing content and social login (where applicable)

9. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at alex@artificialmails.eu.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Material changes will be communicated via email or prominent notice on our website.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: alex@artificialmails.eu
• Phone: +40 750 480 666
• Address: Europe (Virtual Office)

For data protection inquiries, we aim to respond within 72 hours. For all other inquiries, we aim to respond within 30 days.