Terms of Use

Effective Date: April 14, 2025 | Last Updated: April 14, 2025

Welcome to Artificial Mails (artificialmails.eu). These Terms of Use ("Terms") govern your access to and use of our website, AI email generation platform, services, and related tools (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Quick Summary: What You Need to Know

Artificial Mails provides an AI-powered email generation and marketing automation platform. You retain ownership of all content you create using our Service. You are responsible for complying with all applicable laws, including anti-spam regulations (CAN-SPAM, GDPR, CASL). We do not tolerate misuse of our Service for spam, illegal activities, or abusive behavior. We may terminate accounts that violate these Terms.

1. Acceptance of Terms

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional terms and conditions and policies referenced herein. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date." Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

2. Eligibility

To use our Service, you must:

• Be at least 16 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws
• Provide accurate, complete, and current registration information
• Maintain the security of your account credentials

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Update your information promptly if it changes
• Maintain the confidentiality of your password and account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

3.2 Account Security

You are solely responsible for maintaining the security of your account. We recommend using a strong, unique password and enabling two-factor authentication (if available). We are not liable for any loss or damage arising from your failure to comply with these security obligations.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms, infringes on the rights of others, or otherwise harms our Service or users.

4. Our Services

Artificial Mails provides an AI-powered platform that generates email content, subject lines, and marketing campaigns based on user prompts. Our services include:

• AI email generation and content creation
• Email marketing automation tools
• Campaign analytics and optimization
• Integration with third-party email service providers
• API access for developers (on applicable plans)

We are continuously improving our Service and may add, modify, or remove features at any time. We will notify you of significant changes that materially affect your use of the Service.

5. User Content and Intellectual Property

5.1 Your Ownership

You retain all ownership rights to any content you create, generate, upload, or submit using our Service ("User Content"). This includes email drafts, subject lines, campaign content, recipient lists, and any other data you provide. Artificial Mails does not claim ownership of your User Content.

5.2 License to Artificial Mails

By using our Service, you grant Artificial Mails a non-exclusive, worldwide, royalty-free license to host, store, process, display, and transmit your User Content solely for the purpose of providing and improving our Service. This license terminates when you delete your User Content or close your account, except for anonymized, aggregated data used for analytics and AI training.

5.3 AI-Generated Content

Content generated by our AI models based on your prompts is considered your User Content. However, similar or identical content may be generated for other users due to the nature of AI models. You acknowledge that AI-generated content may not be unique to you.

5.4 Our Intellectual Property

The Service, including its code, algorithms, design, graphics, logos, text, and AI models, is the intellectual property of Artificial Mails. You may not copy, modify, reverse engineer, or create derivative works of our Service without our express written permission.

6. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not use our Service to:

6.1 Violate Laws and Regulations

• Send spam, unsolicited commercial email, or any communications that violate CAN-SPAM, GDPR, CASL, or other applicable anti-spam laws
• Engage in illegal activities, including fraud, money laundering, or terrorist financing
• Violate any applicable local, state, national, or international laws or regulations

6.2 Infringe on Rights

• Infringe on intellectual property rights, including copyright, trademark, patent, or trade secrets
• Violate privacy or publicity rights of others
• Impersonate any person or entity or misrepresent your affiliation

6.3 Harmful Content

• Generate or distribute content that is defamatory, harassing, abusive, threatening, or discriminatory
• Create content that promotes violence, hate speech, or illegal activities
• Generate malware, viruses, or other harmful code
• Create deceptive or misleading content (e.g., phishing emails, fake reviews)

6.4 Abuse of Service

• Reverse engineer, decompile, or disassemble our Service
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our Service
• Use automated scripts, bots, or scrapers to access our Service (except via our official API)
• Bypass any rate limits or access restrictions we implement

6.5 Email Marketing Compliance

When using our Service for email marketing, you must:

• Only send emails to recipients who have explicitly opted in to receive communications from you
• Include a clear and functional unsubscribe link in every marketing email
• Honor unsubscribe requests within 10 days (or as required by applicable law)
• Include your valid physical address in all marketing emails (as required by CAN-SPAM)
• Not use purchased, rented, or scraped email lists
• Maintain records of consent for each recipient

7. Prohibited Industries and Use Cases

You may not use our Service in connection with the following industries or activities:

• Pharmaceuticals or supplements without verified prescriptions
• Payday loans, credit repair, or debt collection services
• Cryptocurrency or ICO promotions (without prior written approval)
• Adult content, pornography, or escort services
• Illegal substances, drugs, or paraphernalia
• Multi-level marketing (MLM) or pyramid schemes
• Get-rich-quick schemes or investment opportunities with unrealistic returns
• Weapons, firearms, or explosive devices
• Hacking, cracking, or other malicious software
• Political campaigning or election interference (without prior written approval)

8. AI Model Output and Limitations

8.1 No Guarantee of Accuracy

Our AI models generate content based on patterns in training data. AI-generated content may contain errors, biases, inaccuracies, or inappropriate content. You are solely responsible for reviewing, editing, and approving all AI-generated content before using it. We do not warrant that AI-generated content is accurate, complete, reliable, or suitable for your purposes.

8.2 No Legal or Professional Advice

Our Service does not provide legal, financial, medical, or professional advice. AI-generated content should not be relied upon as a substitute for professional advice. Consult qualified professionals for guidance on legal compliance, financial decisions, or medical matters.

8.3 Content Moderation

We may, but are not obligated to, review and moderate content generated through our Service. We reserve the right to remove, block, or refuse to generate content that violates these Terms, without prior notice.

9. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our Service, you consent to our data practices as described in the Privacy Policy.

10. Fees and Payments

10.1 Pricing

Our Service is offered under various pricing plans (free tier, paid subscriptions, enterprise plans). Pricing and features are described on our website. We reserve the right to change pricing at any time with 30 days' notice.

10.2 Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. You are responsible for any applicable taxes, fees, or duties.

10.3 Automatic Renewal

Paid subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You can cancel at any time through your account settings or by contacting support.

10.4 Refund Policy

We offer a 14-day money-back guarantee for new paid subscriptions. If you are unsatisfied for any reason, contact us within 14 days of your initial payment for a full refund. Refunds are not available for subsequent billing cycles or after 14 days.

11. Service Level and Availability

We strive to maintain 99.9% uptime for our Service. However, we do not guarantee uninterrupted or error-free access. We may perform scheduled maintenance, typically during off-peak hours, and will notify you in advance when possible. We are not liable for any downtime, data loss, or other issues arising from:

• Scheduled or emergency maintenance
• Third-party service provider failures
• Internet service interruptions
• Natural disasters or force majeure events
• Cyberattacks, hacking, or security breaches
• Your actions or omissions

12. API Usage and Rate Limits

If you use our API, you agree to comply with our API terms and rate limits. Excessive API requests may result in temporary or permanent suspension of API access. We reserve the right to throttle, limit, or block API requests that negatively impact system performance.

13. Termination and Suspension

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Abuse of our Service or support staff
• Non-payment of fees
• Legal or regulatory requirements
• Extended inactivity (12+ months)

Upon termination, your right to use the Service will cease immediately. You may export your User Content before termination, unless prohibited by law or these Terms. Provisions that by their nature should survive termination (e.g., intellectual property, warranty disclaimers, limitation of liability) will survive.

14. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR VIRUS-FREE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARTIFICIAL MAILS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, OR DATA
• LOSS OF GOODWILL OR REPUTATION
• BUSINESS INTERRUPTION OR OPPORTUNITY COSTS
• DAMAGES ARISING FROM AI-GENERATED CONTENT
• THIRD-PARTY CLAIMS AGAINST YOU

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100 IF YOU HAVE NOT PAID US.

16. Indemnification

You agree to indemnify, defend, and hold harmless Artificial Mails and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your User Content
• Your violation of these Terms or applicable laws
• Your violation of any third-party rights, including intellectual property or privacy rights
• Any email campaigns or communications you send using our Service

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Romania, without regard to its conflict of laws principles. The European Union's General Data Protection Regulation (GDPR) also applies to the processing of personal data.

17.2 Dispute Resolution

Any dispute arising from or relating to these Terms or our Service shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration in Bucharest, Romania, in accordance with the rules of the Court of International Arbitration of the Romanian Chamber of Commerce.

17.3 Class Action Waiver

YOU AGREE TO RESOLVE ANY DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Artificial Mails regarding your use of the Service.

18.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

18.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of government, labor disputes, or internet service provider failures.

19. Contact Information

If you have any questions about these Terms, please contact us:

Frequently Asked Questions (FAQ)

Who owns the emails I generate using Artificial Mails?

You do. You retain full ownership of all content you create using our Service. We do not claim ownership of your emails or campaigns.

Can I use Artificial Mails for cold email marketing?

We do not support or encourage spam. You may only send emails to recipients who have explicitly opted in to receive communications from you. Cold emailing to purchased or scraped lists is strictly prohibited.

What happens if I violate these Terms?

We may suspend or terminate your account immediately, without refund, for violating these Terms. You may also be held legally responsible for damages or penalties.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee for new paid subscriptions. Contact us within 14 days of your initial payment for a full refund.

Is Artificial Mails GDPR compliant?

Yes. We are fully GDPR compliant. Your data is stored on EU servers, and we respect all data protection rights.